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Customer service hours

Monday to Friday: 9:00 AM – 5:00 PM

Saturday: 12:00 PM – 5:00 PM

Sunday: Closed

(CET)

Frequently asked questions

Everything you need to know

You can return or exchange your order within 14 days of receipt. Return costs equal the standard shipping fees, which you can view when creating a return label through our return portal. For more details and exceptions, please refer to our return policy page.

We strive to ship all orders within one business day. Delivery times vary by destination country. For the Netherlands, this typically means you will receive your order within two to three business days. Please note that this is an average estimate and actual delivery times may vary. For more details, please refer to our shipping policy page.

When your order is shipped, you will receive a track & trace code via email so you can track your package.

You can send us an email on info@youngelite.nl or fill in the contact form on the contact us page.