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Customer service hours

Monday to Friday: 9:00 AM – 5:00 PM

Saturday: 12:00 PM – 5:00 PM

Sunday: Closed

(CET)

Frequently asked questions

Everything you need to know

You can return or exchange your order within 14 days of receipt. Return costs equal the standard shipping fees, which you can view when creating a return label through our return portal. For more details and exceptions, please refer to our return policy page.

Orders within the Netherlands and Belgium are delivered within 3–5 business days, other EU countries within 5–8 business days. Delivery times outside the EU vary by destination. Please note that this is an average estimate and actual delivery times may vary. For more details, please refer to our shipping policy page.

When your order is shipped, you will receive a track & trace code via email so you can track your package.

You can send us an email on info@youngelite.nl or fill in the contact form on the contact us page.